Shipping policy

Shipping & Delivery Policy

Thank you for shopping with us. Every order is carefully inspected, securely packed, and prepared for shipment to help ensure a smooth delivery experience.

Fulfillment Location

All orders are dispatched from our U.S. warehouse:

512 N Thompson St
Springdale, AR 72764
United States

Order Preparation

After your payment has been confirmed, our fulfillment team begins inspecting, packing, and preparing your items.

Please allow 7–15 business days for order processing. This preparation period is separate from the shipping transit time and includes:

  • Order verification

  • Product inspection

  • Secure packaging

  • Handover to the shipping carrier

Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Delivery Coverage

We currently ship to the United Kingdom, United States, Albania, and more than 230 additional countries and regions worldwide.

Available shipping options and fees will be displayed at checkout based on your delivery address and total order value.

Shipping Options

Express Shipping

  • Estimated delivery time: 3–5 business days

  • Shipping fee: $15.00

A priority option for customers who prefer faster delivery.

Free Shipping

  • Estimated delivery time: 5–8 business days

A reliable and cost-effective option for regular delivery.

Standard Shipping — Orders of $49.00 or More

  • Shipping fee: FREE

Tracking Your Order

Once your order has been transferred to the carrier, a shipping confirmation email containing your tracking number will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to become active in the carrier’s system.

Delivery Considerations

Actual delivery times may vary due to:

  • Customs clearance procedures

  • Local carrier schedules

  • Public holidays

  • Severe weather

  • Peak shopping periods

  • Other unexpected logistics delays

Please make sure your shipping address is complete and accurate before submitting your order. Incorrect or incomplete address information may cause delays, failed delivery, or package returns.

Customer Support

For questions regarding your order status, delivery method, shipping fee, or tracking updates, please contact our customer support team.